Platinum Concierge for Mentorship Programs
DePaul University | StartupTree
Coleman Mentorship Program places mentor and mentee engagement at the heart of their program. StartupTree was called upon to take care of the administrative burden.
The Challenge
The administrative burden of managing a mentorship program can take time and energy away from managing the critical relationships central to mentorship programs.
The Solution
StartupTree's Platinum Concierge service for Program Management filled the gaps in putting into place processes and workflows to scaling connections and meetings.
The Results
Coleman Mentorship Program creating workflows around engaging mentors and mentees, gathering feedback and setting up the analytics infrastructure to measure progress.
ABOUT THE
The Coleman Mentorship Program offers more than 50 mentors who can help take your business to the next level. Our mentors are experts in a range of fields — entrepreneurship, marketing, law, web design, finance and more.
Open to all DePaul students alumni and community members, the mentorship program will give you one-on-one access to experienced entrepreneurs and business executives.
ABOUT STARTUPTREE
StartupTree is the leading platform used by top universities and organizations to unlock the potential of ecosystems through data and development of more robust networks.
StartupTree’s Platinum Concierge service aims to supercharge programs by protecting their time, saving on costs, and boosting engagement.
Contact us: hello@startuptree.co
The Challenge
Managing the multiple moving parts of a mentorship program
An expansive network of mentors brought together through the Coleman Entrepreneurship Center
DePaul’s Coleman Entrepreneurship Center needed to fill a gap with staffing while keeping mentors engaged. By planning out the year in advance with deliberate touchpoints for mentors, a template for scaling the program was developed.
The Solution
From Auditing Workflows to Mentor Onboarding to Reporting
Process Focused from Onboarding
Simplifying administrative workflows and deliberate touchpoints
- Outreach for Mentor Directory Begins
- Audit findings and proposed Onboarding
- Processes presented for review
- First draft of Onboarding Processes delivered
- Onboarding Processes finalized
- Mentor Onboarding session conducted
Reporting Infrastructure
Reporting workflows set up for data informed operations
- Beginning of Quarter surveys distributed to mentors
- Beginning of Quarter surveys distributed to mentees
- Quarterly Mentor Training session conducted
- End of Quarter surveys distributed to mentors and mentees
- Quarter Analytics report delivered
The Results
Saving time through direct involvement with program management
With the software playing the role of centralizing data, the StartupTree team was able to work directly with the program to save Coleman Entrepreneurship Center time.
- Less time spent on administrative day to day work
- An up to date mentor directory with data insights
- Regular touchpoints with the community
- Workflows in place for reporting and scaling
“StartupTree was able to step in at the right time when our program was experiencing staffing shortages. The combination of data insights from the StartupTree platform and their direct involvement through Concierge will save us a lot of time.”
Bruce Leech
Director of the Coleman Entrepreneurship Center
Mentorship for Everyone
A trusted partner for mentorship programs
StartupTree is the all-in-one solution with the technology and services to work alongside you to transform lives through entrepreneurship.
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